Who are we?
Haiyue located in the most famous furniture city-Guangdong Shunde, which is a small and medium-sized furniture company with the development design, production sales and after-sales service, which have merged into one. And our major products are Office Chairs, which are main environmental and space-efficient, our chairs is combined with ergonomics design philosophy, design wizard on human, health, and artistic. We have high-quality materials and super technology, dedicated to helping customers to build the science, comfort, and health office life.
Haiyue insists the principle of "Quality the first, customers the highest" and ensures the high quality, excellent service and sincere cooperation with our customers. The company has a professional technical management personnel, the introduction of advanced processing equipment and production technique. We try hard to provide the highest quality products for the customers. At present, in addition to selling the products throughout the domestic, and export to the France, Canada, New Zealand, Egypt, Dubai, South Africa, Southeast Asia and any other countries all over world. With the perfect service system, we are more confident to provide you the best products and the close to the customers' optimization schemes. We provide you with fast, convenient, satisfactory service.
To expand the market space, create the glorious furniture brand, and win the market, we could offer a better product for better price to market. The company insists the principle of the inspiration of traditional craft, learning the essence of advanced technology, developing the wisdom of elitist, and satisfying the demand of customer. With the excellent manufacturing skill, the perfect service system in the furniture market, at the same time, we are now developing on the specialization and collective, and we are committed to seek more benefits lean, continues improvement to ensure quality products and outstanding service to co-operate fully with the new and old customers.
- Before ship out our products to customers, we will inspect the products from time to time in order to make sure our products in good quality.
- We will focus on every detail during production process.
- We will update the process of production with our customers by sending pictures.
- Before shipment, if customers have any questions about QC, we will try our best to solve with them.
After Sales Service
- If any problems about our products occurred, we will solve the problems in time.
- If you are not satisfied with our products, please tell us. We will correct promptly.
- Any questions you reflected will be replied in 24 hours.
1.If you email to us, we will normally reply at once during working time, will get back to you within 24 hours at the latest.
2.Make sure the products, such as size, model number, material, you will get the good price.
3.Estimated delivery may be affected by holidays.
4.You can order some sample at first. We will still treat you the same as our big customer.
5.All the prices of the products are subject to our final confirmation.
6.We have a factory in Shunde, you are welcome to come and visit in any time.
7.We are having new models every year, keep in touch with us and you will have surprise.
1. Can I get a sample before mass order?
Yes, of course, sample is available, but buyer need to pay doubles for the sample as we need to customize for you (50% will be returned once bid order placed)
2. How long can I expect to get the sample?
After you pay the freight charge and send us confirmed files, the samples will be ready delivered in 3-7 days via express and arrive in 3-5 days.
Buyers can use their own express collect account or prepay us if you do not have an account.
3. How much will be the Shipping cost and time?
This will depend on the size of your goods and the method of shipping (by sea or by air) and your designated port or air port. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.
4. When can I get the price?
We usually quote within 6hours after we get your inquiry. If you are vey urgent to get price, please call us or tell us in your email so that we will regard your inquiry priority.
5. What are your delivery time?
- Sample leadtime: 10-15 working days upon receipt of official PO.
- Trial order leadtime: 20-30 working days upon receipt of official PO.
- Mass production leadtime: 30-45 working days upon receipt of official PO.
6. How do I track the quality of my order?
Haiyue sales will inspect the products during production process from time to time, and we will update the process of production with you by sending pictures. If you have any information about your order, you can contact with us at +86(0757)86505035
7. Is there discount for a large number of purchase?
Of cource. When you are in a large number of purchase, we will give you a special discount. If you want to know more details, you can get in touch with us at +86(0757)86505035
8. Do you have other colors for us to choose?
Yes. There are different kinds of colors available. You can choose what you like.
9. What is your MOQ?
30 pcs per model
10. Are you manufacturer or trade company?
We are manufacturer in Shunde, Guangdong, China.
If there is any chairs you interested in, please feel free to contact us!!!